Check-in Check-out time

Check-in time is 4-9pm and check-out time is noon.
All guests must be back by 12:30 a.m.
Check-out time is noon.

DINNER

Only breakfast is included in your stay.
There are many great restaurants in Kamakura.
If you cannot decide,
we will be more than happy to give you our recommendations.
Please refrain from bringing meals to the hotel.

TAKING PHOTOS

Please consider others when you take photos.
We only accept photo taking inside the hotel for the private use.
At the café lounge, please take photos of only food or drinks up-close.
Please refrain from taking photos in the wide range.

REGULATIONS

We are a small hotel.
Please refrain from using strong perfume or things with sharp smell.
We are completely non-smoking.
Please refrain from smoking, or using e-cigarettes.

PAYMENT

Please pay when you check in. We only accept cash.
Thank you for your understanding.

CANCELLATION POLICY

Upon cancellation of a reservation, the Customer will be charged a certain percentage of the total price of your stay.

・10 to 6 days before check-in : 30%
・5 to 2 days before check-in : 70%
・The day before, on a day of check-in or no notice is received : 100%

STAYING WITH CHILDREN

The guest with child / children is limited to 1 group per day.
If you would like to stay with you child / children, please understand the followings;

  • ーEven inside of the rooms, please refrain from making too much noise or talking loudly since it is an old building with timber construction. it echoes very easily, so please keep quite.
  • ーEven inside of the rooms, please refrain from making too much noise or talking loudly since it is an old building with timber construction. it echoes very easily, so please keep quite.
  • ーPlease refrain from running or playing around the common area or in the hallway.
  • ーWe don't have bath tubs or pails in the shower rooms.
  1. Extra Charge for Kids
  2. For 0 month to 3 year old : Free

  3. For 4 to 12 year old : Half the regular price

  4. 13 year old and older : Regular price

  1. Breakfast
  2. For 0 month to 3 year old :
    You may bring your own food.

  3. For 4 year old and older :
    The same meal as adult will be served.

Staying with 3 or More Guests

At aiaoi, we don't take reservations for more than 3 people and for private parties.

I hope you cherish the time with thoughts and feelings with aiaoi.

For you to feel them more closely, we strongly think it's better to stay with us in small parties.
So you will feel more welcomed even when you come alone.

aiaoi only has 6 rooms.
It sounds like a tiny little thing, but it's something we would really like.
Thank you for your understanding.

For the party only underage guests

Please have one or more adults (age of 20+) to stay with us.

About a Visit Prior
to Your Reserved Stay

In order for our guests to feel comfortable,
we don’t offer a hotel tour prior to your check-in time of your actual stay.
You may come to our cafe lounge during our cafe lounge business hour.

Should you have any concern, please contact us via email or phone.

RESERVATIONS