Check-in Check-out time
Check-in time is between 15:00 and 21:00.
The check-out time limit is 11:00.
We ask all guests to be back by 12:30 am if they go out in the evening.
No breakfast nor dinner is avaiable.
Please refrain from bringing store-bought bento boxes, cupped food or fast food.
This is due to our belief which what touches our skin and what we have are important for maintaining a healthy body and mind.
There are many great places to eat in Kamakura, and we are more than happy to make recommendations according to your cravings.
Please consider other guests’ privacy and comfort when you take photos,
and keep the ones taken at the hotel for private use only.
When in the cafe lounge, please only take close-up pictures of your drink or other items on your table.
As the premises are small,
we invite our guests to refrain from using strong perfume.
We would also like to remind you
that our hotel is an entirely non-smoking establishment,
Payment is proceeded at check-in, and we only accept cash.
Thank you for your understanding.
In case of cancellation of your reservation,
the following percentage of your initial reservation will be held:
・10 to 6 days before check-in: 30%
・5 to 2 days before check-in: 70%
・The day before, on the day,
and in case of not showing up without further notice: 100%
STAYING WITH CHILDREN
Children who are 6 years old and older are welcome to stay at aiaoi.
The price is the same as adult.
If you would like to stay with your child/children,
please consider the following;
FOR UNDERAGE-GUESTS ONLY GROUPS
We consider the manner and atmosphere at the hotel very importantly.
As a general rule, we do not allow minors (under 20 years old) to stay by themselves.
They may stay when they are staying alone (1 person) or with a guardian.
ABOUT VISITING THE HOTEL
PRIOR TO YOUR RESERVED STAY
In order for our guests to feel comfortable,
we don’t offer hotel tours prior to your reserved stay.
However, you are more than welcome to show up at the cafe lounge during business hours to take a look at the common area and get a feeling of the hotel’s atmosphere.
Should you have any concern, please contact us via email or give us a call.